Common questions

Answer the practical objections before the first email.

Short answers on fit, outputs, pricing structure, data handling, and how the service works in practice.

What files are a good fit?

Recurring CSV or Excel exports with a known business purpose and a repeatable cleanup standard.

What do clients get back?

Cleaned output files, visible flags or rejects, and supporting evidence that shows what changed.

Is this software or a managed service?

It is a specialist managed service delivered through a repeatable internal pipeline.

How does pricing work?

There is an onboarding phase to capture rules and validate the process, then lower recurring fees for approved runs.

What about sensitive data?

The workflow is local-first and operator-controlled by default. Masking, hashing, removal, retention, and delivery handling are agreed before live recurring work begins.

Who does the work?

The service is specialist-led and clients contact Adam directly rather than going through a sales layer.

How long does setup take?

Setup time depends on the file shape, the clarity of the rules, and how much variation exists in the current export. Timing is better confirmed after the initial fit check.

Do I need a perfect brief?

No. A plain description of the problem, the file type, and an example of the expected output are enough to start the conversation. Files are transferred later through the agreed upload route.